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Terms of service

Terms of Service

Overview

Welcome to Satinine Milano! The terms “we,” “us,” and “our” refer to Satinine Milano. Satinine Milano operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”).

These Terms of Service, together with any policies referenced herein (the “Terms” or “Terms of Service”), describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use our Services.

Section 1 – Access and Account

By using the Services, you confirm that you are at least the age of majority in your country of residence and have consented to allow any of your minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity in your account. Accounts may not be transferred, sold, assigned, or licensed to any other person.

Section 2 – Our Products

We strive to provide an accurate representation of our products and services. However, product colors or appearance may vary depending on your device settings.

We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations. Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to discontinue products or limit quantities on a case-by-case basis.

Section 3 – Orders

By placing an order, you make an offer to purchase. Satinine Milano reserves the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance and process your payment.

Please review your order carefully before submission, as cancellations may not be possible after acceptance. If we cannot fulfill or must modify your order, we will attempt to notify you using the contact information provided.

Purchases are subject to return or exchange solely in accordance with our Refund Policy. Orders are for personal use only and may not be resold or exported.

Section 4 – Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order, as indicated in your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges. Prices on our website may differ from physical stores or third-party platforms.

You agree to provide accurate purchase, payment, and account information and to update it promptly when necessary. By providing payment information, you warrant that it is accurate, authorized, and that charges will be honored by your payment provider.

Section 5 – Shipping and Delivery

All delivery times are estimates and are not guaranteed. Satinine Milano is not liable for delays caused by carriers, customs, or other factors beyond our control. Title and risk of loss pass to you upon transfer to the carrier.

Section 6 – Intellectual Property

All content on the Services, including trademarks, text, images, graphics, product reviews, videos, audio, and design elements, is owned by Satinine Milano or its licensors and protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works without prior written consent. Unauthorized use may violate intellectual property laws.

Satinine Milano’s names, logos, product names, designs, and slogans are trademarks and may not be used without prior written permission.

Section 7 – Optional Tools

From time to time, we may provide access to third-party tools or features. These are provided “as is” without warranties, and we are not responsible for their content or functionality. Use of these tools is at your own risk and discretion.

Section 8 – Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Accessing third-party websites is at your own risk. Questions or complaints regarding third-party products or services should be directed to the relevant third party.

Section 9 – Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to it.

Information may be shared with third parties as necessary to provide services to you.

Section 10 – Feedback

By submitting feedback, suggestions, or ideas (“Feedback”), you grant Satinine Milano a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such Feedback for any purpose.

You represent that you own the Feedback or have rights to submit it, and that it does not violate any third-party rights. We are not obligated to maintain confidentiality or compensate for Feedback.

Section 12 – Errors, Inaccuracies, and Omissions

We may correct errors or inaccuracies, including pricing or product information, at any time without prior notice. Orders may be canceled or modified if information is inaccurate.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes. Prohibited activities include, but are not limited to:

  • Violating laws or regulations

  • Infringing intellectual property

  • Harassing or harming others

  • Transmitting malicious code, spam, or false information

  • Circumventing security features

We may suspend or terminate accounts for violations.

Section 14 – Termination

We may terminate your access at any time without notice. Your obligations under sections regarding Intellectual Property, Feedback, Disclaimer, Limitation of Liability, and Governing Law will survive termination.

Section 15 – Disclaimer of Warranties

All Services and products are provided “as is” and “as available.” We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. Use of the Services is at your own risk.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Satinine Milano shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of the Services or products purchased.

Section 17 – Indemnification

You agree to indemnify and hold harmless Satinine Milano and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or applicable law.

Sections 18–22 – General Provisions

  • Severability: Invalid provisions do not affect remaining Terms.

  • Waiver / Entire Agreement: These Terms constitute the full agreement.

  • Assignment: You may not assign your rights without consent; we may assign freely.

  • Governing Law: Terms governed by courts where Satinine Milano is headquartered.

  • Headings: For convenience only, do not affect interpretation.

Section 23 – Changes to Terms

We may update or revise these Terms at any time. Continued use of the Services constitutes acceptance of changes.

Section 24 – Contact Information

For questions regarding these Terms, please contact us at satinine@profumierimilano.com